Frequently asked questions

Who runs SenderNest? Cimmic LLC, Texan Registered Agent LLC, 5900 Balcones Dr STE 100, Austin, TX 78731. Email [email protected].

Is shipping extra? No. The price shown includes shipping.

Where does my order ship from? From supplier warehouses, not from our address.

How do I pay? On Stripe’s secure payment page. Your card number goes to Stripe, not to us.

What if my item is damaged or wrong? Tell us within 30 days after delivery. See Returns.

Can I return an item I changed my mind about? Most unused items, within 14 days after delivery. See Returns.

Is ordering open? Not yet. The store is being opened in stages.